2790 US-287, Loveland, CO 80537 · info@draincleanlovelandco.us
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(970) 693-9705

Emergency Drain Service in Loveland, CO

A toilet that will not stop rising, sewage in the basement floor drain, or every drain in the house backing up at once: these are the calls that cannot wait until Monday. Calls to (970) 693-9705 are answered 24/7 and connected with an independent local drain provider.

Loveland Drain Clean is a free referral service, not a plumbing company. Calls are answered by independent local providers who set their own prices.

Flooded yard protected by a red water barrier.
On this page
  1. What counts as a drain emergency?
  2. How an emergency drain call usually goes
  3. Signs you need emergency drain help, not a routine visit
  4. What causes emergency backups in Loveland homes
  5. When to call for emergency service, and when it can wait
  6. What to do in the first hour
  7. What happens when the provider arrives
  8. Emergency call compared with a scheduled visit
  9. What affects the cost of emergency drain service
  10. If you suspect a city sewer problem
  11. After the emergency: cleanup and prevention
  12. FAQ
Quick answer

Emergency drain service in Loveland covers sewage backups, overflowing toilets and floor drains, and main sewer line clogs that make the house unusable. Stop using water, keep people away from sewage, and call (970) 693-9705. The provider you are connected with clears the line first, then helps you find out why it happened.

What counts as a drain emergency?

A drain emergency is any drain or sewer problem that makes the house unsafe or unusable, or that will cause damage if it waits. The clearest examples are sewage backing up into a tub, shower or floor drain; a toilet that overflows each time anything drains; and a main line clog that stops every fixture in the house. Water coming up through a basement floor drain when the washer empties, or a sewer smell that suddenly fills the house, also belong on that list.

Not every clog is an emergency. A single slow sink or one toilet that needs a plunger can usually wait for a normal appointment, as long as other drains are working. The test is simple: if you cannot use water without making things worse, or if sewage is in a living space, treat it as urgent.

Emergency service is the same work done on short notice. The provider's first goal is to stop the backup and get waste flowing out of the house again, usually by clearing the main line from a cleanout. Once water is moving, they look for the cause, sometimes with a camera, so you know whether you are dealing with a one-time clog or something that will come back.

Because the providers you reach through (970) 693-9705 are independent businesses, they set their own prices, including any after-hours rates. Ask about price and arrival time before you agree to a visit.

How an emergency drain call usually goes

  1. You call and describe what is happening

    Which drains are backing up, whether sewage is in the house, and where your cleanout is if you know. This helps the provider bring the right equipment.

  2. Timing and price are discussed

    The provider tells you when they can arrive and how they price emergency calls, so you can decide before anyone heads out.

  3. The line is opened

    At the house, the provider finds the cleanout or another access point and clears the blockage, usually with a cable machine or high-pressure water.

  4. The cause is checked

    Once water is flowing, the provider looks for why it happened. A camera inspection may be recommended if roots, a broken pipe or a sag are suspected.

  5. Next steps are explained

    You get an explanation of what was found and whether follow-up work is needed. Ask for anything further in writing before agreeing to it.

Signs you need emergency drain help, not a routine visit

  • Sewage in a floor drain or tub

    Waste coming up at the lowest drain in the house means the main line is blocked downstream.

  • Every drain backing up

    If sinks, tubs and toilets on all floors stop draining together, the problem is in the main.

  • Toilet overflows when other fixtures run

    Water rising in a toilet when the shower or washer drains is a classic main line warning.

  • Strong sewer smell indoors

    A sudden, strong odor can mean a broken pipe, a dry trap or a backup out of sight.

  • Water around the cleanout

    Water seeping from a yard or basement cleanout cap shows the line is full and under pressure.

  • Backup during heavy storms

    If drains overflow during or after heavy rain or snowmelt, water may be getting into the sewer system.

More than one drain slow at once? That points to the main line. Talk it through on the phone.Open 24/7 · Talk to a local provider in Loveland

Call 24/7 (970) 693-9705

What causes emergency backups in Loveland homes

Grease, wipes and food. The most common cause of a sudden main line backup is a slow buildup that finally closes off. The City of Loveland warns that fats, oils and grease can plug sewer lines and cause backups that damage homes, and it offers Fat Trapper kits for collecting cooking grease at the Service Center at 920 S. Boise Ave and the Utility Billing Office at 500 E. Third St. So-called flushable wipes catch on the grease and make it worse.

Roots. Tree roots grow into joints a little at a time, then trap enough paper and waste to block the line in a single day. Loveland has about 25,000 public trees, roughly 20 percent of them ash, and many older lots have mature trees close to the sewer line.

Damaged pipe. Clay pipe that cracks as soil shifts, Orangeburg pipe that collapses with age, and joints pulled apart by expansive clay soil can all cause a backup that no amount of cleaning will fully fix.

Cold and water. Winters here are cold, with an average January low around 12.9 degrees and about 47 inches of snow a year. Most sewer lines sit below the city's 30-inch frost depth, but shallow sections can freeze. At the other extreme, the September 2013 Big Thompson River flood left floodwater in sewer lines and disrupted the city's wastewater pumping, a reminder that very heavy water events can affect the whole system, not just one house.

Pro tip

Find your sewer cleanout before you ever need it. It is usually a capped pipe in the basement, crawl space, garage or yard near the foundation. Telling the provider exactly where it is can save real time on an emergency call.

When to call for emergency service, and when it can wait

Call right away if sewage is in the house, if every drain is backing up, if a toilet overflows whenever other fixtures drain, or if you need to use water and cannot. Also call promptly if a backup is near a furnace, water heater or electrical panel, or if anyone in the home is especially vulnerable to illness.

It can usually wait for a regular appointment if only one fixture is affected and the others drain normally. A single slow kitchen sink or a bathroom drain clogged with hair is a job for clogged drain repair Loveland, and you can avoid after-hours rates by scheduling it during the day.

If backups keep happening, an emergency call clears the symptom but not the cause. Grease-heavy lines are often cleaned with hydro jetting Loveland, and a line with roots or broken sections may need sewer line repair Loveland. Ask the provider what they saw and what would keep it from happening again.

Sewage in the basement at night? Stop using water and call now.Open 24/7 · Talk to a local provider in Loveland

Call 24/7 (970) 693-9705
A black and white image of a suburban house affected by floodwaters
Water around a home can quickly become a drain and sewer emergency.

What to do in the first hour

  • Stop all water use: no flushing, laundry, dishwasher, showers or running taps.
  • Keep children and pets away from any sewage and the area around it.
  • Do not walk through standing water near outlets, extension cords or appliances.
  • If you can do it safely from a dry spot, turn off power to the affected area at the breaker panel.
  • Open windows for ventilation and move valuables and stored items off the basement floor.
  • Take photos of the backup and any damage for your records and your insurance company.

What happens when the provider arrives

  1. Quick assessment

    The provider asks which fixtures backed up first and looks at the lowest drains in the house.

  2. Finding access

    They locate the main cleanout. If there is none, a toilet may be pulled to reach the line.

  3. Clearing the blockage

    A cable machine or water jet is run through the line until it flows freely.

  4. Checking the result

    Water is run through fixtures to confirm drainage. A camera pass may be offered to see the cause.

  5. Advice on cleanup and follow-up

    The provider explains what caused the backup and what follow-up, if any, they recommend.

Water coming up in the floor drain? Call (970) 693-9705 for a local provider.Open 24/7 · Talk to a local provider in Loveland

Call 24/7 (970) 693-9705

Emergency call compared with a scheduled visit

SituationEmergency callScheduled visit
Sewage in the houseYes, call nowNot appropriate
All drains backing upYes, the main is blockedOnly if you can avoid all water use
One slow sink or tubUsually not neededYes, book a regular visit
Recurring clogs every few monthsOnly if it is backing up nowYes, book a camera inspection
Sewer smell with no backupIf strong or suddenOtherwise schedule a check

What affects the cost of emergency drain service

FactorWhy it mattersWhat to ask on the call
Time of the callNights, weekends and holidays may be priced differently by the provider.Do you charge differently after hours?
Location of the clogA clog in the main line takes more work than one in a single fixture.Is the price for the main line or one fixture?
AccessA reachable cleanout is faster than pulling a toilet or working from a roof vent.Does the price change if there is no cleanout?
MethodCable machines and high-pressure water jets use different equipment.Which method will you use, and why?
Follow-up workA camera inspection or repair after the line is cleared adds to the job.What is included tonight, and what would be separate?

If you suspect a city sewer problem

Loveland has treated wastewater since 1902, and the city's system now serves more than 30,000 homes and businesses. Most backups start in a home's own line, but sometimes the city main is the source. Clues include several neighbors reporting backups at once, manholes overflowing in the street, or a backup that begins without anyone in the house using water.

If you see those signs, call Loveland Water and Power at 970-962-3000 to report it. You can also call (970) 693-9705; a provider can open your cleanout and tell you whether your line is full because of a blockage on your side or because water is backing up from the street. Knowing the difference matters because the city's newsletter places clogs in the home's sewer lines on the homeowner. Neighborhoods with many newer homes, such as those described on our Centerra east Loveland drain cleaning page, can have different patterns than the older core, so mention when your home was built.

More than one drain slow at once? That points to the main line. Talk it through on the phone.Open 24/7 · Talk to a local provider in Loveland

Call 24/7 (970) 693-9705
Warning

Sewage carries bacteria and other germs. Do not let children or pets touch it, wear gloves and boots if you must go near it, and wash thoroughly afterward. If water is near electrical outlets or appliances, stay out and leave it to professionals. If you smell gas or anyone feels ill, leave the house and call 911.

After the emergency: cleanup and prevention

Once the line is flowing, the cleanup begins. Small, clean-water overflows can often be handled by the homeowner with gloves, a wet vacuum and disinfectant. Sewage on carpet, drywall or stored belongings is a different matter; many people call a water damage restoration company, and your insurance company may have requirements, so check your policy before throwing anything away. Photos taken during the backup help.

Prevention depends on the cause. If grease was the problem, collect cooking fat in a container or one of the city's Fat Trapper kits and put it in the trash. Our article on how grease causes sewer backups explains why rinsing grease with hot water only moves the problem further down the pipe. If roots were involved, ask about a camera inspection so you can see how bad the joints are. If the line froze, ask the provider which section is shallow or exposed.

Before any repair beyond clearing the line, confirm the contractor's credentials. Colorado plumbers are licensed by the state's Examining Board of Plumbers, and you can check a license with the DORA license lookup. Rental and multi-family properties also need a City of Loveland contractor's license for plumbing work; the Building Division at 970-962-2505 can confirm it.

When the emergency is over, the drain cleaning Loveland overview helps you plan the follow-up.

Questions people in Loveland ask

Sewage is coming up through my basement floor drain. What do I do first?

Stop all water use in the house, including the washer, dishwasher, showers and toilets, because everything you drain ends up at that low point. Keep children and pets out of the area, do not walk through the water if outlets or appliances are near it, and call for help. Floor drains overflow first because they are usually the lowest opening on the line.

Is the backup my problem or the city's?

The City of Loveland's newsletter says a clog in the home's sewer lines is the homeowner's responsibility. If neighbors on your street are having the same problem at the same time, the city main may be involved; call Loveland Water and Power at 970-962-3000 to report it. The provider you are connected with can also help tell the difference once the line is opened.

It is January and well below freezing. Can my sewer line freeze?

It is uncommon but possible. Loveland's average January low is about 12.9 degrees, and the city's design frost depth is 30 inches, so most sewer lines are buried below it. Shallow sections, lines in unheated crawl spaces and pipes where water sits in a sag are the usual places trouble starts. Our article on can a sewer line freeze in winter goes into the details.

We just had a big holiday dinner and now the kitchen and basement are backing up. Is that grease?

It often is. The city warns that fats, oils and grease can plug sewer lines and cause a backup that damages your home. Grease cools and hardens in the pipe, then catches food and wipes. Tell the provider what went down the drain so they can choose the right tool.

Will someone actually come in the middle of the night?

Calls are answered 24/7. Whether a provider can come right away depends on who is available and how far they are from your address, so ask about timing on the call. If you can stop using water and the sewage is contained, some people choose a first-thing morning visit.

Should I try a chemical drain opener while I wait?

No. Chemical openers rarely clear a main line clog, and they leave caustic water sitting in the pipe and in any overflow, which is a hazard for you and for the person who opens the line. A plunger on a single toilet is fine; anything beyond that is best left to the provider.

More drain and sewer services

Black and white image of vintage pressure gauges with metal pipes.

Hydro Jetting

High-pressure water scours grease, sludge and fine roots off the pipe wall, not just a hole through the clog.

View service (970) 693-9705

Emergency Drain Service work photos

A flooded street with bare trees.
Standing water on a street after heavy rain.
A car driving through a flooded street surrounded by trees and buildings
Water pooling across a street during a storm.
A water droplet hanging from a stainless steel faucet.
A drop of water hanging from a faucet.
A car partly submerged in floodwater.
Deep standing water after a heavy storm.

Representative photos of the kind of work local providers handle.

Talk to a local provider

Get emergency drain service sorted in Loveland today

One call connects you with an independent drain and sewer contractor who works in Loveland. They explain the likely cause and how the price is set before any work starts.

(970) 693-9705
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