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Published November 4, 2026 · Loveland Drain Clean

Who Pays for a Clogged Sewer Line in Loveland? A Plain-English Guide

Water is coming up through the basement floor drain and the first question after "how do I stop this" is usually "is this my problem or the city's?" Here is what Loveland's own publications say, and what they leave open.

Close-up of an iron manhole cover on a sidewalk.
On this page
  1. The short answer
  2. What counts as "your" sewer line
  3. How to tell if the clog is yours or in the main
  4. If sewage backs up into your Loveland home
  5. When a sewer line is shared
  6. Your water line is yours too
  7. Permits, licenses and digging near the street
  8. Getting the right help without guessing
  9. Key takeaways
  10. More Loveland drain guides
  11. FAQ

The short answer

In most cases, the homeowner pays. A City of Loveland newsletter states that when a clog is in the home's sewer lines, it is the homeowner's responsibility, and that clogged pipes in residences are the homeowner's financial responsibility. That covers the drains inside the house and, in general, the private sewer service line that carries waste out to the public main.

What the city does not spell out in that newsletter is the exact point where your part ends and the city's part begins. That boundary matters if the blockage turns out to be near the street. Before you commit to digging or a major repair, call Loveland Water and Power at 970-962-3000 and ask them to confirm how responsibility is split for your address.

What counts as "your" sewer line

Every house has a building drain that collects water from sinks, tubs, toilets and the laundry and carries it to the point where the pipe leaves the foundation. From there a buried pipe, often called the sewer lateral or service line, runs under the yard toward the street and connects to the public sewer main at a fitting called the tap.

Inside the house there is no question: those pipes are yours. The lateral is where homeowners get confused, because part of it can run under a sidewalk, a parkway strip or even the street before it reaches the main. Many cities split responsibility at the property line, the curb or the main itself, and the rules differ from town to town. That is exactly why the Loveland Water and Power phone call is worth making before any outside work starts.

An excavator digging at an open dig site during the day.
Representative photo of an open excavation; digging near the street may need a City right-of-way permit.

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How to tell if the clog is yours or in the main

A few clues point one way or the other. If only your house is affected, and the backup shows up at the lowest drain, such as a basement floor drain or a basement shower, the blockage is most likely in your own line. If several neighbors are dealing with the same thing at the same time, a problem in the public main is more likely, and that is worth reporting to the city right away.

An outdoor cleanout, if your home has one, also helps. If the cleanout pipe is full of standing water, the blockage is downstream of it, toward the street. If it is dry while your basement drain backs up, the clog is between the house and the cleanout. A camera inspection settles the question: the operator can measure how far out the problem sits and show you on video whether it is roots, grease, a broken joint or a sag in the pipe.

If sewage backs up into your Loveland home

  • Stop running water, flushing toilets and the washing machine until the line is cleared.
  • Keep children and pets away from the affected area and avoid touching wastewater.
  • Check whether neighbors have the same problem; if they do, report it to the city.
  • Look for an outdoor cleanout and note whether it is full of water or dry.
  • Take photos of the backup and any damage for your insurance company.
  • Call Loveland Water and Power at 970-962-3000 if you think the main is involved.
  • Ask the contractor for camera video and the distance to the problem before approving repairs.

When a sewer line is shared

Some Loveland properties, often older homes, duplexes or lots that were split years ago, share a single sewer line before it reaches the main. Loveland Water and Power has a Joint Sewer Service Agreement for these situations. Under it, each owner is responsible for repair, maintenance and replacement of the service line that serves only their property, and the costs of the shared line and the tap are split equally between the owners.

If you are not sure whether your line is shared, look at your closing papers or ask the utility. Knowing this before a backup happens saves an awkward conversation with a neighbor at the worst possible moment.

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Your water line is yours too

The same rule of thumb applies to the water side. According to Loveland Water and Power, the water service line that runs from the street main into the home is owned by the customer. The utility also notes that lead service lines were common in homes built before 1960, which is one more reason owners of older houses should know what is buried under their yard.

Water and sewer lines are separate pipes with separate problems, but they often run near each other. If a contractor is digging for a sewer repair, it can be a good moment to ask what your water service line is made of.

Permits, licenses and digging near the street

If a repair means digging in the public right-of-way, such as under a sidewalk, parkway or street, the City of Loveland requires a Major ROW permit for that work, including excavation. The city says these permits are valid for 90 days and that inspections should be requested 48 hours ahead. Most homeowners leave this to the contractor, but it is fair to ask who is pulling the permit.

Plumbers in Colorado are licensed by the state's Examining Board of Plumbers, which issues Residential, Journeyworker and Master licenses and registers Plumbing Contractors. You can check a license with the state's online lookup. If the property is a rental, multi-family or non-residential building, the city also requires a City Contractor's License for plumbing work; the building division can confirm one at 970-962-2505.

Getting the right help without guessing

Because the homeowner usually pays, it makes sense to find out exactly what is wrong before agreeing to the biggest possible fix. Start with clearing the line so the house is usable, then ask for a camera look to see why it clogged. Many backups are simple blockages; others reveal roots, cracked pipe or a sag that will keep causing trouble. If the video shows damage, our page on sewer line repair Loveland explains the usual repair options.

Loveland Drain Clean is a free referral service, not a plumber. When you call (970) 693-9705, we connect you with an independent local provider who sets their own prices and can explain what they find. Whether you live in an older home near downtown or a newer house covered on our Centerra east Loveland drain cleaning page, the same responsibility rules apply. For an overview of everything we route calls for, see drain cleaning Loveland.

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Key takeaways

  • A City of Loveland newsletter says clogs in the home's sewer lines are the homeowner's responsibility.
  • The exact split near the street is not published there, so confirm it with Loveland Water and Power (970-962-3000).
  • Shared lines fall under a Joint Sewer Service Agreement with shared costs split equally.
  • If neighbors have the same backup, report it to the city; the main may be involved.
  • Camera video shows where the problem is and helps decide who is responsible.

More Loveland drain guides

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Questions people in Loveland ask

Will the city come out if my basement drain backs up?

The city newsletter treats clogs in the home's sewer lines as the homeowner's responsibility. If several houses on your street are backing up at once, call Loveland Water and Power at 970-962-3000, since that can point to the public main.

Our duplex shares one sewer line. Who pays to fix it?

Under Loveland Water and Power's Joint Sewer Service Agreement, each owner covers the line serving only their unit, and the shared line and tap costs are split equally.

Does homeowners insurance pay for a sewer backup?

It depends on the policy. Many standard policies exclude sewer backup unless you added a specific endorsement, so check your coverage and document the damage with photos.

Talk to a local provider

Get who pays for a clogged sewer line sorted in Loveland today

One call connects you with an independent drain and sewer contractor who works in Loveland. They explain the likely cause and how the price is set before any work starts.

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