
Local problem · November 4, 2026
Ash Tree Roots and Sewer Lines
Roots, emerald ash borer and what a declining ash means for your sewer line.
Published November 4, 2026 · Loveland Drain Clean
Water is coming up through the basement floor drain and the first question after "how do I stop this" is usually "is this my problem or the city's?" Here is what Loveland's own publications say, and what they leave open.

In most cases, the homeowner pays. A City of Loveland newsletter states that when a clog is in the home's sewer lines, it is the homeowner's responsibility, and that clogged pipes in residences are the homeowner's financial responsibility. That covers the drains inside the house and, in general, the private sewer service line that carries waste out to the public main.
What the city does not spell out in that newsletter is the exact point where your part ends and the city's part begins. That boundary matters if the blockage turns out to be near the street. Before you commit to digging or a major repair, call Loveland Water and Power at 970-962-3000 and ask them to confirm how responsibility is split for your address.
Every house has a building drain that collects water from sinks, tubs, toilets and the laundry and carries it to the point where the pipe leaves the foundation. From there a buried pipe, often called the sewer lateral or service line, runs under the yard toward the street and connects to the public sewer main at a fitting called the tap.
Inside the house there is no question: those pipes are yours. The lateral is where homeowners get confused, because part of it can run under a sidewalk, a parkway strip or even the street before it reaches the main. Many cities split responsibility at the property line, the curb or the main itself, and the rules differ from town to town. That is exactly why the Loveland Water and Power phone call is worth making before any outside work starts.

Water coming up in the floor drain? Call (970) 693-9705 for a local provider.Open 24/7 · Talk to a local provider in Loveland
Call 24/7 (970) 693-9705A few clues point one way or the other. If only your house is affected, and the backup shows up at the lowest drain, such as a basement floor drain or a basement shower, the blockage is most likely in your own line. If several neighbors are dealing with the same thing at the same time, a problem in the public main is more likely, and that is worth reporting to the city right away.
An outdoor cleanout, if your home has one, also helps. If the cleanout pipe is full of standing water, the blockage is downstream of it, toward the street. If it is dry while your basement drain backs up, the clog is between the house and the cleanout. A camera inspection settles the question: the operator can measure how far out the problem sits and show you on video whether it is roots, grease, a broken joint or a sag in the pipe.
More than one drain slow at once? That points to the main line. Talk it through on the phone.Open 24/7 · Talk to a local provider in Loveland
Call 24/7 (970) 693-9705The same rule of thumb applies to the water side. According to Loveland Water and Power, the water service line that runs from the street main into the home is owned by the customer. The utility also notes that lead service lines were common in homes built before 1960, which is one more reason owners of older houses should know what is buried under their yard.
Water and sewer lines are separate pipes with separate problems, but they often run near each other. If a contractor is digging for a sewer repair, it can be a good moment to ask what your water service line is made of.
If a repair means digging in the public right-of-way, such as under a sidewalk, parkway or street, the City of Loveland requires a Major ROW permit for that work, including excavation. The city says these permits are valid for 90 days and that inspections should be requested 48 hours ahead. Most homeowners leave this to the contractor, but it is fair to ask who is pulling the permit.
Plumbers in Colorado are licensed by the state's Examining Board of Plumbers, which issues Residential, Journeyworker and Master licenses and registers Plumbing Contractors. You can check a license with the state's online lookup. If the property is a rental, multi-family or non-residential building, the city also requires a City Contractor's License for plumbing work; the building division can confirm one at 970-962-2505.
Because the homeowner usually pays, it makes sense to find out exactly what is wrong before agreeing to the biggest possible fix. Start with clearing the line so the house is usable, then ask for a camera look to see why it clogged. Many backups are simple blockages; others reveal roots, cracked pipe or a sag that will keep causing trouble. If the video shows damage, our page on sewer line repair Loveland explains the usual repair options.
Loveland Drain Clean is a free referral service, not a plumber. When you call (970) 693-9705, we connect you with an independent local provider who sets their own prices and can explain what they find. Whether you live in an older home near downtown or a newer house covered on our Centerra east Loveland drain cleaning page, the same responsibility rules apply. For an overview of everything we route calls for, see drain cleaning Loveland.
Sewage in the basement at night? Stop using water and call now.Open 24/7 · Talk to a local provider in Loveland
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The city newsletter treats clogs in the home's sewer lines as the homeowner's responsibility. If several houses on your street are backing up at once, call Loveland Water and Power at 970-962-3000, since that can point to the public main.
Under Loveland Water and Power's Joint Sewer Service Agreement, each owner covers the line serving only their unit, and the shared line and tap costs are split equally.
It depends on the policy. Many standard policies exclude sewer backup unless you added a specific endorsement, so check your coverage and document the damage with photos.
Talk to a local provider
One call connects you with an independent drain and sewer contractor who works in Loveland. They explain the likely cause and how the price is set before any work starts.
(970) 693-9705